Front Desk Receptionist at Bellezza Lash & Beauty Spa

We are seeking someone who is warm, welcoming, organized, and passionate about providing exceptional customer service. Our ideal candidate has a positive attitude, strong communication skills, natural leadership qualities, and the ability to multitask in a fast-paced beauty salon environment.

As the first point of contact for our clients, you will play an important role in creating a welcoming atmosphere, supporting our team, and ensuring daily salon operations run smoothly.

Key Responsibilities

• Greet clients with a warm, friendly, and professional attitude.
• Answer incoming phone calls, respond to emails, and assist with client inquiries.
• Schedule, confirm, and manage client appointments.
• Check clients in and out, process payments, and assist with retail purchases.
• Provide excellent customer service and ensure a positive client experience.
• Assist with social media, including creating content, posting stories, and engaging with clients online.
• Maintain an organized, clean, and welcoming front desk and reception area.
• Support salon staff with daily operations and appointment coordination.
• Handle client concerns professionally and help find solutions.
• Take initiative, demonstrate leadership, and contribute to a positive team environment.

Qualifications & Skills

• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with a positive, professional attitude.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay calm in a busy environment.
• Comfortable using computers, email, scheduling software, and social media platforms.
• Strong problem-solving skills and the ability to work independently.
• Dependable, punctual, responsible, and motivated.
• Natural leadership qualities and a team-oriented mindset.
• Interest in the beauty and wellness industry is a plus!

What We're Looking For

We value individuals who bring positive energy, professionalism, and a genuine passion for helping others.

We are looking for someone who takes pride in their work, enjoys building relationships with clients, supports their teammates, and is always willing to go the extra mile.

If you are personable, reliable, motivated, and love working in a beautiful, team-oriented environment, we would love to meet you!