Front Desk Receptionist

Description

Responsibilities:

• Manage the front desk operations and ensure smooth and efficient customer service
• Greet and assist customers in a friendly and professional manner
• Answer phone calls, respond to inquiries, and provide accurate information
• Handle customer complaints or issues with patience and professionalism
• Process sales transactions and handle cash or credit card payments
• Maintain a clean and organized front desk area

Qualifications:

• Previous experience in salon/retail sales
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills, both verbal and written
• Bilingual in English and Spanish is a plus
• Knowledge of retail math and ability to handle cash transactions accurately
• Proficient in time management to prioritize tasks and meet deadlines
• Ability to upsell products or services to customers
• Experience in clothing boutique sales is a bonus

Benefits

• Employee discount