Front Desk Receptionist at Byou Laser Clinics

Job Description

About Byou Laser Clinics:

Byou Laser Clinics leads the way in laser hair removal and skin/body treatments. Byou Laser assures to empower the individuals in its community, while using the most innovative and safe medical aesthetic and skincare services. Byou Laser Clinics continues to have profitable successful locations in the greater NY area.

Position Summary

With our continued growth and success, we are excited to hire a full-time Receptionist to be a part of our dynamic team in Downtown Brooklyn. As the Receptionist, you will greet and welcome potential and existing clients to the store. Additionally, you will perform other administrative duties to help the team manage the day-to-day operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

All potential employees of Byou will be required to successfully pass a pre-employment background check prior to employment.

Responsibilities

• Ensure a positive client experience by exhibiting excellent customer service.
• Field incoming calls to schedule appointments and answer general questions.
• Confirm appointments, communicate with clients and maintain and update client records.
• Assist Aestheticians in outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling).
• Support aesthetician and medical staff with clinic needs such as treatment room upkeep, event support, and clinic upkeep.
• Process financial transactions in to merchant.
• Perform daily opening and closing duties.
• Administrative support functions such as filing, photocopying, faxing, etc.
• Update company systems to ensure all matches and updated.

Requirements

• Minimum high school diploma or GED equivalency
• Excellent customer service skills
• Multitasking is a must
• Basic math knowledge
• Strong teamwork mentality
• Exceptional communication skills, both written and verbal
• Intermediate computer skills
• Ability to work 38-40 hours per week, including rotating Saturdays and evenings
• Demonstrates initiative and ability to work independently
• Ability to maintain highly confidential information
• Be able to lift 20-40 pounds
• Bilingual is a huge plus!

Benefits

• $18 starting pay + Monthly Bonus

Equal Opportunity Employer