Front Desk Receptionist at Beyond Beauty Dermatology & Medspa

Job Description

About Us:

Beyond Beauty Dermatology & Medspa is a small business in Brooklyn, NY. We are professional, agile and supportive.

Welcome to Beyond Beauty Dermatology & Medspa! Nestled in the heart of Brooklyn, our practice shines as a beacon of skin health, offering patients an oasis of comfort and care. Our board-certified dermatologist and dynamic staff are dedicated to making every patient's journey a radiant experience.

Work Environment

• Modern office setting
• Growth opportunities

Office Hours

• Monday: 10:00 AM - 6:00 PM
• Wednesday: 10:00 AM - 6:00 PM
• Thursday: 9:00 AM - 1:00 PM
• Friday: 8:30 AM - 4:00 PM
• Saturday (Bi-weekly) 9:00 AM - 1:00 PM

Your voice may be the first our patients hear and your smile, the first they see. As a Front Desk Receptionist, you hold the helm of our patient's first impressions, setting the tone for the compassionate, top-notch care we offer.

Key Responsibilities

Warm Welcome:

• Greet patients upon arrival with a friendly demeanor.
• Answer incoming calls, addressing inquiries, or routing them to the manager or provider.

Scheduling & Coordination:

• Schedule, reschedule, and confirm patient appointments.
• Coordinate with clinical staff to ensure seamless patient flow.

Administrative Excellence:

• Efficiently check patients in/out, updating necessary records.
• Process payments and handle billing inquiries.
• Maintain a neat and organized front desk and waiting area.

Patient Advocacy:

• Guide patients through initial paperwork, ensuring clarity.
• Act as a liaison between patients and medical staff, addressing concerns and relaying feedback.

Requirements

• High school diploma or equivalent (minimum).
• Prior receptionist experience, preferably in a medical setting.
• Proficiency with computer systems and basic software applications.
• Exceptional interpersonal and communication skills.
• Ability to multitask and handle fast-paced environments with grace.
• A passion for service excellence and patient care.

Benefits

• Competitive hourly rate with opportunities.
• Employee discounts on select dermatological treatments and products.
• Opportunities for professional development and skill growth.
• A supportive, team-centric work environment.

How to Apply

If you're a personable individual with a knack for organization and a heart for service, we want to meet you! Send your resume and a brief cover letter describing why you're the perfect fit with Beyond Beauty Dermatology & Medspa.

Become the face of our clinic and the heart of our first impressions. Join Beyond Beauty Dermatology, where every role contributes to bettering skin and spirits!