Front Desk Receptionist

Job Highlights

Experience preferred
Flexible
No License Required
Hourly

Business Highlights

Purely You Aesthetic Boutique

Holliston, MA

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Front Desk Receptionist

Job Description

Seeking an energetic, reliable, professional and organized front desk coordinator. If you're a team player, who's responsible, with a strong work ethic looking to work in a beautiful boutique spa, we can't wait to hear from you! Customer service, front desk experience, and strong computer skills are essential. Must be able to perform multiple tasks in a front desk setting. This is a part-time position, requiring every other Saturday, Tuesdays and Thursday evenings.

Job Purpose

Serves customers by answering inquiries, scheduling appointments, managing client flow for three providers, check-in/check-out clients, collecting payment, key holder, educating clients on spa treatments, selling skincare, and retail products, assisting aestheticians and massage therapist with room change.

Job Responsibilities

  • Proven work experience as front desk coordinator or similar position, day spa or Hostess experience preferred
  • Schedule client appointments, check-in/check-out, answer phones, collect payments, follow up with client inquiries, key holder
  • Manage end-of-day closure reports, inventory management, and light cleaning and dusting
  • Explain spa treatments to help guide prospective clients, review and sell professional skincare
  • Maintains database of client information
  • The multi-functional role, supporting aestheticians and massage therapists as needed
  • Ensure 5-star customer service to all guests
  • Great at multitasking and willing to help and learn
  • Able to accept constructive criticism and learn from it
  • Assist with Social Media and marketing efforts

Skills/Qualifications

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Aesthetic/Spa knowledge a plus!

Posted 1 week ago