Purely You Aesthetic Boutique
Holliston, MA
Front Desk Receptionist
Job Highlights
Front Desk Receptionist
Job Description
Seeking an energetic, reliable, professional and organized front desk coordinator. If you're a team player, who's responsible, with a strong work ethic looking to work in a beautiful boutique spa, we can't wait to hear from you! Customer service, front desk experience, and strong computer skills are essential. Must be able to perform multiple tasks in a front desk setting. This is a part-time position, requiring every other Saturday, Tuesdays and Thursday evenings.
Job Purpose
Serves customers by answering inquiries, scheduling appointments, managing client flow for three providers, check-in/check-out clients, collecting payment, key holder, educating clients on spa treatments, selling skincare, and retail products, assisting aestheticians and massage therapist with room change.
Job Responsibilities
- Proven work experience as front desk coordinator or similar position, day spa or Hostess experience preferred
- Schedule client appointments, check-in/check-out, answer phones, collect payments, follow up with client inquiries, key holder
- Manage end-of-day closure reports, inventory management, and light cleaning and dusting
- Explain spa treatments to help guide prospective clients, review and sell professional skincare
- Maintains database of client information
- The multi-functional role, supporting aestheticians and massage therapists as needed
- Ensure 5-star customer service to all guests
- Great at multitasking and willing to help and learn
- Able to accept constructive criticism and learn from it
- Assist with Social Media and marketing efforts
Skills/Qualifications
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Aesthetic/Spa knowledge a plus!
Front Desk Receptionist
Job Description
Seeking an energetic, reliable, professional and organized front desk coordinator. If you're a team player, who's responsible, with a strong work ethic looking to work in a beautiful boutique spa, we can't wait to hear from you! Customer service, front desk experience, and strong computer skills are essential. Must be able to perform multiple tasks in a front desk setting. This is a part-time position, requiring every other Saturday, Tuesdays and Thursday evenings.
Job Purpose
Serves customers by answering inquiries, scheduling appointments, managing client flow for three providers, check-in/check-out clients, collecting payment, key holder, educating clients on spa treatments, selling skincare, and retail products, assisting aestheticians and massage therapist with room change.
Job Responsibilities
- Proven work experience as front desk coordinator or similar position, day spa or Hostess experience preferred
- Schedule client appointments, check-in/check-out, answer phones, collect payments, follow up with client inquiries, key holder
- Manage end-of-day closure reports, inventory management, and light cleaning and dusting
- Explain spa treatments to help guide prospective clients, review and sell professional skincare
- Maintains database of client information
- The multi-functional role, supporting aestheticians and massage therapists as needed
- Ensure 5-star customer service to all guests
- Great at multitasking and willing to help and learn
- Able to accept constructive criticism and learn from it
- Assist with Social Media and marketing efforts
Skills/Qualifications
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, Aesthetic/Spa knowledge a plus!
Posted 1 week ago