Front Desk Receptionist

Job Description

We are hiring front desk associates who are responsible for ensuring all clients have an amazing experience in our stores, from the moment they enter to the moment they leave.

This includes assisting clients in polish selection, ensuring clients are comfortable during their service, and going above and beyond a client's expectations.

Job Responsibilities

• Open/Close the shop 9:45pm-7:00pm
• Greet customers (Check-in)
• Answer incoming call
• Schedule appointments
• Prepare pedicure chairs
• Direct customers to specific pedicure chair/manicure table
• Direct customers to correct staff
• Schedule appointments
• Take payment/check out customers via booking system
• Advise correct staff to work on specific customers
• In charge staff schedule
• Tidy and maintain the reception area
• Settle credit card payment/adjust tip at the end of the day

Key Competencies

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability