Front Desk Operations Assistant & Salon Concierge at Cory James Skin Company

Job Description

We're looking for a people-loving, detail-obsessed go-getter to run our front desk and keep the salon running smoothly. You'll own first impressions, keep the space beautiful, and jump into small tasks before anyone asks. If you like moving, tidying, problem solving, and making people's day better, this job is for you!

You'll do things like:

• Welcome clients, check in/out, answer phones/texts, manage bookings & pre-books
• Keep the lobby, treatment rooms, and retail area fresh, stocked, and spotless
• Start projects proactively (re-merch a shelf, fold towels, restock, wipe glass, tidy drawers)
• Handle payments, closeout, and simple cash/report accuracy
• Help drive revenue: pre-book, recommend add-ons, support retail & memberships
• Communicate clearly with the team; keep the day on time and stress-free

What success looks like (first 60–90 days):

• 80%+ of serviced clients pre-book their next visit
• Retail area is always clean, faced, and priced; low-stock items flagged daily
• Front desk is calm, organized, and on time; zero missed calls during open hours
• Space checks every hour (bathroom, lobby, backroom; laundry)
• Friendly reviews mention "welcoming" and "organized"

You are:

• Warm, upbeat, and reliable; you run on time
• A do-er: you see what needs doing and just do it
• Organized with great follow-through; comfortable juggling many small tasks
• Accurate with money & simple reports
• Tech-comfortable (POS/salon software; we use Mangomint)
• Able to stand, bend, lift the occasional heavy box, and keep a tidy workspace

Schedule & Pay:

• Tuesday through Saturday / PT, includes at least one evening
• Competitive hourly $15-$20 + retail discount [50% OFF Retail Products]
• Employee discounts on services. Free services during non-working hours.
• 25% Off Gift Cards

How to apply:

Email coryjamesskinco@gmail.com with subject "Front Desk Position – Your Name" and include:

• Resume and a short note including your weekly availability.