Part-Time Front Desk & Client Experience Coordinator at Skin Luxe Montclair

At Skin Luxe Montclair, we believe skincare is more than a treatment—it's an experience rooted in intention, connection, and self-care.

We are a newly opened holistic skincare sanctuary in the heart of Montclair, blending traditional South American wellness rituals with advanced Korean skincare technology.

Our mission is to create a peaceful, welcoming environment where every guest feels cared for, valued, and connected.

As our sanctuary continues to grow, we're looking for a warm, enthusiastic, and charismatic individual to join our team as a Part-Time Front Desk & Client Experience Coordinator.

Who We're Looking For

Are you naturally outgoing, friendly, and passionate about connecting with people? Do you love skincare, wellness, and creating memorable experiences?

We're looking for someone who brings positive energy into a room, enjoys meaningful conversations, and understands the importance of exceptional customer service.

Personality matters to us! We value kindness, patience, professionalism, enthusiasm, and a genuine desire to make people feel welcome.

Experience in skincare, beauty, or wellness is a wonderful plus, but we're equally excited to meet someone who is eager to learn and grow with our brand.

Key Responsibilities

• Warmly welcome guests and create a memorable first impression.
• Manage appointment scheduling, confirmations, and client communications.
• Answer phone calls, messages, and inquiries with professionalism and patience.
• Build genuine relationships with clients and help create a welcoming community.
• Assist with client check-in, checkout, and payment processing.
• Educate clients about our skincare rituals, services, and retail products.
• Assist with appointment follow-ups and client retention.

• Help maintain a clean, organized, and peaceful sanctuary environment.
• Assist with preparing treatment rooms between appointments.
• Organize treatment supplies, linens, and skincare products.
• Assist with inventory and retail product displays.
• Help prepare our signature tea experience and welcoming touches for guests.
• Support daily studio operations and special events.

• Assist with recording short videos and behind-the-scenes content.
• Help capture skincare rituals, studio details, and product features.
• Assist with Instagram Stories, Reels, and promotional content.
• Use Canva to help create simple graphics and marketing materials.
• Support content ideas, collaborations, and upcoming wellness events.

Qualifications

• Naturally friendly, charismatic, and enthusiastic.
• Patient, compassionate, and an excellent communicator.
• Passionate about customer service and building relationships.
• Organized, reliable, and attentive to detail.
• Comfortable multitasking in a boutique wellness environment.
• Proactive, creative, and willing to take initiative.
• Comfortable using technology, scheduling platforms, and social media.
• Interested in skincare, beauty, holistic wellness, and self-care.
• Excited to learn about our treatments, products, and brand philosophy.

Preferred Qualifications

• Previous experience in hospitality, retail, customer service, beauty, or wellness.
• Familiarity with skincare products and facial treatments.
• Basic knowledge of Canva, Instagram, and video recording.
• Experience with appointment booking systems, especially GlossGenius.
• Esthetics students and recent graduates are welcome to apply.

How to Apply

If you're someone who brings warmth, positive energy, and genuine care into everything you do, we'd love to meet you! Please submit your resume along with a short introduction telling us a little about yourself, your interest in skincare and wellness, and why you would love to join Skin Luxe Montclair.

We can't wait to meet the right person to grow with us!

Skin Luxe Montclair — Where holistic rituals meet modern Korean skincare.