Front Desk Coordinator at Salon

Job Description

Overview

We are seeking a highly organized and proactive Front Desk Coordinator to join our salon team. This role is pivotal in ensuring a welcoming environment for our clients and visitors while efficiently managing front desk operations. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to multitask in a fast-paced setting.

Duties

• Greet and assist clients and visitors upon arrival, ensuring a positive first impression.
• Manage incoming calls, emails, and inquiries with professionalism and courtesy.
• Perform data entry tasks accurately into our computerized systems.
• Schedule appointments and maintain the calendar for the salon.
• Handle administrative tasks such as inventory, record keeping, and managing supplies.
• Maintain general cleanliness by sweeping, dusting, light laundry, etc.
• Collaborate with team members to ensure smooth daily operations.
• Provide exceptional customer support by addressing client needs and resolving issues promptly.
• Maintain confidentiality of sensitive information in accordance with company policies.

Experience

• Previous experience as a Front Desk Coordinator, Medical Receptionist, Dental Receptionist, or similar role is preferred.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in data entry and familiarity with computerized systems.
• Excellent customer service skills with a friendly demeanor.
• Experience as a Personal Assistant or Clerk is a plus.
• A background in customer support will be beneficial for this role.

Join us as we strive to provide exceptional service while maintaining an efficient front desk operation. If you are passionate about customer care and possess the required skills, we encourage you to apply.

The ideal candidate will be available to work every Saturday 8-2. Afternoon/evening schedule is preferred during the week, but schedule can be flexible for the right candidate.