Spa Receptionist / Front Desk Coordinator at d'ORE
d'ORE is a new full-service beauty and wellness spa in Brooklyn seeking a professional, reliable, and highly organized Spa Receptionist / Front Desk Coordinator.This is a busy, client-facing position. We are looking for someone who is patient, composed under pressure, an excellent multitasker, and able to manage several things happening at the same time without becoming overwhelmed.
Responsibilities
- Greeting clients warmly and professionally
- Answering and managing multiple phone lines
- Handling calls, messages, and client inquiries efficiently
- Scheduling, changing, and confirming appointments
- Managing multiple schedules and keeping the day running smoothly
- Checking clients in and out
- Processing payments and deposits accurately
- Communicating with technicians and coordinating client flow
- Keeping track of important information and taking clear notes throughout the day
- Maintaining an organized and professional reception area
- Assisting with opening and closing responsibilities
- Restocking and light organizational duties as needed
The Right Candidate
The right person must be:
- Excellent at working under pressure
- Patient and calm, even during busy periods
- A strong multitasker
- Comfortable answering multiple phone lines while assisting clients in person
- Dependable and punctual
- Organized with strong attention to detail
- Friendly and professional on the phone and in person
- Comfortable with computers and able to learn scheduling and POS software
- Able to prioritize tasks without needing constant direction
- Responsible and able to follow through
Experience
Previous spa, salon, medical office, hospitality, or busy front-desk experience is preferred. We are willing to train the right person, but reliability, patience, communication skills, and the ability to multitask are essential.