Front Desk Associate at Rumors by Tuscan Sun

For over 30 years, Rumors by Tuscan Sun and its team of 100 internationally trained professionals have helped many thousands of women, men, and children in New York's Capital Region feel and look their very best with our renowned 5-star level of service and customer care. Our facility features a full-service, state-of-the-art spa, salon and boutique. In 2022, Rumors Salon & Spa became a proud member of the Tuscan Sun family of spas, salons, and medical spas. At Rumors by Tuscan Sun, we are dedicated to the ongoing education of our team members and staying on top of the latest, cutting-edge technology and techniques – something that our clients have come to trust. At Rumors by Tuscan Sun, we combine beauty and wellness in everything we do.

Rumors by Tuscan Sun is searching for upbeat, energetic Front Desk Associates to join our team! Part-time and full-time positions are available, with career advancement and room to grow. Training will be available to qualified applicants.

Position Overview

• Greet all guests
• Answer phones with pleasant disposition
• Provide exceptional customer service to every client
• Reserve client appointments
• Confirm appointments with guests prior to their scheduled reservation
• Provide guests with salon, spa and medical spa service and product information
• Make clients feel comfortable
• Check in clients upon arrival
• Check out clients and present products for sale
• Wash and fold laundry and replenish spa changing rooms
• Count product inventory and restock shelves
• Assist with any cleaning tasks and daily responsibilities
• Attend regular staff meetings and training

Applicant Requirements

• Exceptional customer service and interpersonal communication skills
• Basic phone and computer skills
• Proven ability to sell products and up-sell services
• Ability to follow through with assigned tasks
• Ability to schedule guest appointments and process payments