Med Spa Front Desk Concierge at Evolve Med Spa

Evolve Med Spa is seeking a polished, energetic, and highly driven Full-Time Med Spa Front Desk Concierge to join our Jersey City team.

Our Front Desk Concierge creates the first and last impression of every client's experience. From the initial phone call and warm welcome through checkout and follow-up, you will help ensure that each client feels recognized, valued, and excited to return.

We are looking for someone warm, outgoing, highly organized, dependable, sales-minded, and genuinely passionate about the beauty and medical aesthetics industry.

About Evolve Med Spa

Since opening in 2020, Evolve Med Spa has grown to 14 locations across New Jersey, New York, Pennsylvania, and Maryland. Evolve has been named one of New Jersey's Best Medical Spas for 2026, received multiple Best Med Spa and Best Botox + Filler honors, and was recognized by The Silicon Review as one of the "5 Best Healthcare Companies to Watch."

A Day in the Life of a Concierge

• Welcome clients and create an elevated, personalized experience
• Manage check-in, checkout, payments, rewards, and future appointments
• Answer calls, texts, emails, direct messages, and client inquiries
• Schedule, confirm, and coordinate appointments
• Support client registration, consents, treatment photos, and clinic flow
• Learn Evolve's services, products, promotions, and memberships
• Recommend services and products based on client interests
• Support sales, rebooking, retention, referrals, and follow-up
• Maintain accurate client information and confidentiality
• Assist with inventory, office supplies, events, and daily operations
• Keep the clinic polished, organized, and client-ready

Qualities That Will Help You Succeed

• Medical spa, beauty, luxury spa, salon, cosmetic office, wellness, or high-end retail experience strongly preferred
• Zenoti experience preferred
• Polished, friendly, professional, and confident presence
• Strong sales, communication, organization, and relationship-building skills
• Ability to multitask and remain composed in a busy environment
• Genuine enthusiasm for beauty, skincare, wellness, and aesthetics
• Evening and Saturday availability required

Schedule Commitment

This is a full-time position. Candidates must have the flexibility to work during all clinic operating hours, including evenings and Saturdays. Schedules and shifts may vary based on clinic needs. Current hours include:

• Tuesday: 10:00am – 7:00pm
• Wednesday: 10:00am – 8:00pm
• Thursday: 10:00am – 8:00pm
• Friday: 10:00am – 6:00pm
• Saturday: 9:00am – 5:00pm

If you are polished, driven, passionate about the beauty industry, and energized by making people feel special, we would love to meet you. Apply today and help make every client's first — and last — impression of Evolve exceptional.