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Lash Technician
Position Overview:We are seeking a full-time Lash Technician for our beauty lounge and spa. We would prefer someone who is a skilled and experienced Lash Technician to join our team. The ideal candidate should be punctual, reliable, and able to work five days a week with flexible hours. As a Lash Technician, you will be responsible for providing high-quality lash services to our clients, ensuring customer satisfaction and maintaining a clean and organized work environment. This position requires a friendly and outgoing individual who is organized, reliable, and sales driven. Fluency in both English and Spanish is a plus as a significant portion of our clientele speaks Spanish. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for delivering an exceptional customer experience.
Responsibilities
- Greet and welcome clients in a warm and friendly manner, ensuring a positive first impression.
- Provide high-quality lash services to clients, including new lash extensions, touch-ups, and other related services.
- Consult with clients to determine their lash preferences and recommend suitable treatments.
- Maintain a clean and organized work station, sterilize tools, and ensure compliance with health and safety regulations.
- Keep up-to-date with the latest lash trends, techniques, and products.
- Educate clients on proper lash care and recommend products for at-home maintenance.
- Build and maintain a loyal client base through excellent customer service and personalized recommendations.
- Upsell additional services and products to clients to enhance their overall experience.
- Manage appointment bookings, cancellations, and rescheduling efficiently.
- Work collaboratively with other team members to ensure a seamless and positive salon experience for clients.
- Provide accurate information about our services, packages, and promotions to clients.
- Handle client inquiries, resolve complaints, and escalate issues when necessary.
Qualifications
- Previous experience as a Lash Technician.
- Certification in lash services is a plus.
- Knowledge of the latest lash trends and techniques.
- Excellent customer service skills.
- Strong attention to detail.
- Ability to work efficiently in a fast-paced environment.
- Good communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Friendly and outgoing personality with a genuine passion for providing exceptional customer service.
- Reliable and punctual, with the ability to work independently and as part of a team.
- Sales-driven mindset with the ability to identify and seize upselling opportunities.
Working Hours and Compensation
- We are offering three potential opportunities. One position would be for an on-call lash tech by appointment only, the other position would be on an hourly basis four days per week, and the last position would be for a lash tech looking to rent a space and also cater to our existing clients as well.
- The pay rate will be discussed in the interview as we are offering two types of opportunities.
- Working hours will be scheduled across Wednesday to Saturday, with flexibility based on business needs.
- Additional benefits and incentives may be provided based on performance.
Application Process
To apply for the Lash Technician position, please submit your resume and a cover letter highlighting your relevant experience and qualifications. We will be reviewing applications and conducting interviews over the next month. We appreciate your interest in joining our team and look forward to hearing from you.
Note: This job description is intended to provide a general overview of the responsibilities and qualifications required for this position. It is not exhaustive and may be subject to change based on business needs.