Esthetician/Assistant Manager

Job Description

Overview

We are looking for a passionate and proactive Assistant Manager to join our growing team at our beauty studio. This role is perfect for someone who thrives in a client-centered, fast-paced environment and has a genuine interest in skincare and aesthetics. The Assistant Manager will support the Studio Manager in overseeing daily operations, optimizing staff performance, delivering exceptional guest experiences, and ensuring our brand standards are upheld.

If you're a natural leader who is organized, service-oriented, and loves the world of beauty and self-care, we'd love to meet you!

Key Responsibilities

• Assist the Studio Manager in the daily operations of the studio, ensuring smooth scheduling, staff coordination, and a seamless guest experience.
• Manage shift coverage and employee scheduling to ensure optimal team productivity.
• Provide ongoing support, motivation, and training to front desk staff, aestheticians, and therapists on service standards, retail product knowledge, and guest relations.
• Monitor skincare product and supply inventory, coordinate restocking, and ensure retail displays reflect brand aesthetics.
• Oversee POS transactions, manage cash handling, and ensure accurate end-of-day reconciliations.
• Greet and engage with clients warmly, resolve any service issues, and ensure each guest leaves feeling valued and cared for.
• Partner with the marketing team to execute promotions, loyalty programs, and seasonal campaigns that drive revenue and repeat visits.
• Ensure the studio remains clean, serene, and aligned with wellness and hygiene standards.

Qualifications & Skills

• Experience in salon, spa, or retail management is strongly preferred.
• Strong leadership and team management abilities in a service-driven environment.
• Outstanding organizational and multitasking skills.
• Knowledge of skincare, beauty products, or spa treatments is a plus.
• Comfortable using booking software and POS systems (e.g., Vagaro, Mangomint, or similar).
• Excellent interpersonal and communication skills; bilingual is a bonus.
• Passion for wellness, aesthetics, and helping clients look and feel their best.
• Availability to work flexible hours including evenings, weekends, and occasional holidays.

Benefits

• Flexible schedule