1FMS

18|8 Fine Men's Salons

Westwood, MA 02090

Westwood, MA 02090

Director of First Impressions - High End Salon receptionist

Hourly

Part-Time

$$

Description

Part time DOFI (Director of First Impressions)

Duties:
- Greet clients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the salon's calendar in our scheduling system
- Provide excellent customer service by addressing client inquiries and concerns
- Maintain a clean and organized reception area, proactively anticipate salon needs and address
- Process payments and handle cash transactions accurately
- Assist with product demos and retail sales
- Communicate effectively with salon staff to ensure smooth operations

Experience:
- Previous experience as a receptionist or in a customer service role preferred
- Strong organizational skills to manage appointments and maintain records
- Bilingual skills (English and Spanish) are a plus
- Basic math skills for handling payments and cash transactions
- Phone etiquette to provide professional and courteous service to clients
- Knowledge of salon products and services is beneficial
- Experience in retail sales, electronics sales, or wireless sales is an advantage

We offer competitive pay and a supportive work environment. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

To apply, please submit your resume highlighting your relevant experience.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 10 – 18 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Responsibilities

Duties:
- Greet clients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the salon's calendar in our scheduling system
- Provide excellent customer service by addressing client inquiries and concerns
- Maintain a clean and organized reception area, proactively anticipate salon needs and address
- Process payments and handle cash transactions accurately
- Assist with product demos and retail sales
- Communicate effectively with salon staff to ensure smooth operations

Requirements

  • Basic math
  • Phone etiquette
  • English
  • Product demos
  • Retail sales
  • Customer service
  • Front desk

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Flexible schedule