Client Coordinator at Bella Mano Spa

Job Description

Job Summary

We are currently hiring a part-time Front Desk Coordinator to play a vital role in enhancing our daily client experience. This position is essential for managing the front desk operations, ensuring that each client feels welcomed and supported from the moment they enter our spa. The ideal candidate will possess strong communication skills, exceptional organizational abilities, and a dedication to providing outstanding customer service.

At Bella Mano Spa, we are committed to providing advanced skincare treatments, customized facials, and the latest trends in lash, brow, and nail care. Our goal is to ensure every client feels rejuvenated and uplifted from the moment they walk through our doors.

What we are looking for

We are seeking a motivated individual to ensure our business maintains consistency while providing exceptional customer service. The ideal candidate will be client-oriented, recognizing the critical role that effective communication and organization play in delivering an outstanding experience.

You should excel in a fast-paced environment, managing multiple tasks efficiently while maintaining clear and professional communication with both clients and staff. Your commitment to enhancing the overall client journey is essential.

What skills and knowledge you must have

• People Person. Our client experience is paramount! Our front desk concierge must embody this fully
• Strong Oral and Written Communication Skills
• Problem Solving Skills
• Organizational Skills
• Strong Sales ability
• Ability to Work as Part of a Team
• Someone with a strong ability to multitask

Responsibilities

• Greet and assist visitors at the front desk, ensuring a welcoming environment
• Manage client phone calls and take messages as needed
• Maintain organized records and files, ensuring efficient data entry and retrieval
• Provide excellent customer service by addressing inquiries and resolving issues promptly
• Support administrative tasks, including scheduling management, office organization, maintain light cleaning and restocking supplies
• Collaborate with team members to enhance communication and sales efforts

Benefits

• Paid time off
• Employee discount
• Referral program

Application Instructions

If this opportunity resonates with you, we would love to hear from you! Please send us a cover letter expressing your unique qualities and why you are particularly drawn to working with us. Additionally, please include a copy of your resume. We can't wait to learn more about you and see how you can contribute to our mission!