Front-of-House Multi-Function Associate at Saba

Train, work, and learn alongside the owners of an up and coming, highly regarded brand, with a path to heading up your own location as we open them throughout the Hudson Valley.

If you are an ambitious person that meets the below requirements and is looking to work your way to ownership in the hospitality industry, there couldn't be a better opportunity than this.

Role Overview

The Front-of-House Multi-Function Associate is a critical, high-impact role at Saba. This position blends cashiering, kitchen expediting, and food running, ensuring every guest receives the correct order, at the right time, with genuine hospitality.

This role requires strong communication, focus, and warmth. You will be the bridge between our guests and our kitchen, guiding the flow of orders, maintaining accuracy, and delivering food with confidence and care. Our guests come to Saba not just for the food, but for the personal connection, and this role is central to that experience.

Key Responsibilities

Cashier / POS Operations

• Display charisma, enthusiasm, and warmth to all guests
• Accurately enter guest orders into the POS system (TouchBistro experience preferred, not required)
• Ask clarifying questions to ensure orders are entered exactly as intended
• Handle modifications, dietary notes, and special requests with precision
• Maintain a calm, friendly, and confident presence during peak service
• Manage payments and guest interactions efficiently and professionally

Expediting & Kitchen Communication

• Act as the communication hub between hot and cold stations
• Guide the kitchen on: what items need to be fired, the correct firing order, and timing and pacing of tickets
• Track orders mentally and/or via our table number / order number system
• Ensure all components of an order are complete before being sent out
• Catch and correct errors before food leaves your station
• Maintain clarity and composure during high-volume service hours
• Handle, pack, and distribute 3rd party (Uber Eats/DoorDash) orders accurately

Food Running & Guest Service

• Deliver food to tables using Saba's table number system
• Handle guest needs at the table (condiments, follow-ups, check-ins)
• Clear and reset tables as needed in coordination with the team
• Maintain a clean, organized, and welcoming dining room environment

Guest Experience & Culture

• Greet guests warmly and build genuine rapport
• Maintain a positive, charismatic, and personable attitude at all times
• Represent Saba's brand with pride, professionalism, and warmth
• Make guests feel known, welcomed, and remembered
• Uphold Saba's reputation for hospitality, accuracy, and attention to detail

Required Skills & Qualities

• Strong communication skills and ability to work well within a team in a fast-paced setting
• Kitchen experience or culinary background enhances your ability to support food preparation and service needs
• Self-starter with a desire to learn
• Systematic work style
• Ability to multitask while maintaining attention to detail
• Clear and confident communicator
• Comfortable working in a fast-paced environment
• Dependable and organized
• Team-oriented with leadership instincts
• Friendly, outgoing, and service-driven personality
• Knowledge of food handling, safety standards, and proper sanitation practices
• Demonstrated commitment to guest services and hospitality excellence

Preferred (Not Required)

• Experience with POS systems (TouchBistro a plus)
• Previous restaurant, café, or quick-service experience
• Experience expediting or coordinating orders