Assistant Spa Manager

Skin Spa New York

284 Newbury St Floor 3, Boston, MA 02115, United StatesView on map

Apply today and be part of our journey as we continue to make a positive impact in the wellness world.

Website Instagram Facebook Tiktok Youtube

Large Team

Full Service

Clinical Experts

Job Highlights

Pay

Commission

Schedule

Full-time

Experience

Industry exp. req.

Benefits

401k, Medical Insurance, Dental Insurance

Assistant Spa Manager at Skin Spa New York

Job Description

Skin Spa New York (www.skinspanewyork.com) is a specialty skincare and laser spa brand with multiple locations in NYC, Boston and Miami. Since 2005, Skin Spa has offered a full range of Skincare and Advanced Medical Spa Treatments including Injectables. We are an established lifestyle brand with opportunities for growth and searching for motivated and passionate individuals to grow with our team.

Requirements

Friendly, Motivational, Proactive, and Professional Team Leader
Dedicated Brand Representative and Team Builder
Impeccable Customer Service and Communication Skills
Strong multi-tasking, problem-solving, and organizational skills
Experience in medical spa setting with a passion and keen understanding of aesthetics services and products
Experience with appointment booking software (Boulevard, Booker, MindBody, etc.)
Retail, cashier, money handling experience
Clean and refined appearance
Punctual and Reliable
Team player with leadership capabilities
Available for a full-time schedule inclusive of a weekend day

Responsibilities

Assist in managing and overseeing the daily operations of a location within the brand
Driving sales and promotions to meet daily and monthly sales goals and expectations
Booking and confirming appointments; Monitoring and maximizing daily schedules and staffing
Assist in responding to all incoming client-related communications and follow-up calls
Resolving client concerns in a professional manner with insight and poise
Directing clients during the check-in and check-out process
Inventory Management
Build, support, and maintain a strong positive workplace culture
Review Feedback, monitor and respond to surveys and reviews
Assist in networking and clienteling
Ability to step in manager role if needed, as well as handling administrative tasks including but not limited to payroll and reporting
Enforce and maintain protocols and performance goals
Maintain clean and safe spa environment
Handling multi-line phone system
Handle various assignments simultaneously