Aesthetician & Patient Growth Specialist at Derm Artisan

Job Overview

Derm Artisan is a boutique, injector-led medical aesthetics practice committed to delivering personalized, high-touch treatments that inspire confidence and long-term care. We serve a discerning clientele who value expertise, discretion, and an elevated experience.

We are seeking an Aesthetician & Patient Growth Specialist to join our team in a dual clinical and operational role. This position combines hands-on aesthetic services with front-of-house coordination and patient engagement, supporting both the client experience and the continued growth of the practice.

The ideal candidate is polished, detail-oriented, and comfortable working in a structured, high-standard environment. You will play an integral role in delivering exceptional care, guiding patients through their treatment journey, and supporting the day-to-day operations of the practice. This role is well-suited for someone who enjoys both clinical work and patient interaction, and who takes pride in maintaining a seamless, professional environment.

Responsibilities

Clinical Services & Aesthetic Treatments

• Perform professional aesthetic treatments including facials, peels, and other non-invasive skin services in alignment with practice standards
• Conduct thorough client consultations and skin assessments to support personalized treatment plans
• Prepare clients for treatments, ensuring comfort, safety, and proper pre- and post-care guidance
• Maintain strict adherence to clinical protocols, sanitation standards, and regulatory requirements
• Support the provider by assisting with treatment preparation and ensuring seamless patient flow between services
• Educate clients on skincare routines, product recommendations, and ongoing treatment plans to support long-term results
• Maintain treatment rooms to the highest standard of cleanliness, organization, and readiness
• Accurately document treatments, notes, and client interactions within the practice management system

Client Experience

• Serve as the primary in-office point of contact, delivering a polished and welcoming client experience from arrival through departure
• Manage all client communications (phone, email, web inquiries) and convert qualified leads into booked consultations through timely follow-up
• Oversee appointment scheduling and flow, including confirmations, rescheduling, and securing pre-bookings prior to checkout
• Guide clients through services, pricing, and membership options with clarity and confidence
• Manage check-in/check-out, payment processing, and membership billing
• Maintain accurate client records and ensure booking integrity within the practice management system
• Conduct post-treatment follow-ups and support ongoing client engagement and review generation
• Maintain a clean, organized, and professional front desk environment

Growth & Client Engagement

• Support client retention efforts through follow-ups, recall outreach, and consistent communication
• Reinforce treatment plans and ongoing care recommendations to support long-term client engagement
• Assist in identifying opportunities to improve scheduling efficiency, patient flow, and overall client experience
• Coordinate with the provider and external partners to support practice growth initiatives
• Capture approved in-office content and provide input on client-facing messaging as needed

Experience & Skills

• 2+ years of experience as an aesthetician in a medical aesthetics, dermatology, or clinical spa environment (Required)
• Strong client-facing experience in a high-end service setting (medical aesthetics, luxury retail, hospitality, or similar)
• Confident communicator with the ability to guide clients through services, pricing, and ongoing care recommendations
• Highly organized with strong attention to detail and ability to manage multiple priorities in a structured environment
• Comfortable working with scheduling systems and EMR platforms, with the ability to maintain accurate and consistent records
• Professional demeanor with a polished presence and strong interpersonal awareness
• Self-motivated, dependable, and able to take initiative in a fast-paced setting
• Commitment to maintaining high standards of care, discretion, and client experience
• Ability to work Saturdays from 10am - 5pm in-person

Compensation & Benefits

Pay: $25.00 - $35.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Join us in transforming the patient experience by fostering a culture of compassion, innovation, and growth.