Nail Salon Manager at The Nail Spa by Thao

Job Description

We're looking for a hands-on Nail Salon Manager who can run the floor, own the guest experience, and keep a busy spa operating smoothly—not just sit at the desk.

This role is the on-site leader: you set the tone when clients walk in, coordinate the team, protect the schedule, and make sure the spa stays organized, profitable, and welcoming.

What You'll Own

Lead the front of house and daily operations so the spa runs on time and to standard
Greet guests, manage the book, and keep appointments flowing in a fast-paced environment
Coordinate technicians, cover gaps, and keep the team aligned
Handle phones, inquiries, and client issues with professionalism and follow-through
Process payments, manage the register, and keep retail/product sales moving
Maintain a clean, inviting front desk and spa presentation
Track supplies, flag inventory needs, and support light admin
Uphold service quality and help the team deliver a consistent, high-end experience

What We're Looking For

Strong leadership presence with excellent customer service and communication
Organized, detail-oriented, and calm under pressure
Comfortable multitasking and making decisions on the floor
Basic computer skills and ability to learn booking software quickly
Reliable, professional, and able to represent the brand
Salon or spa experience strongly preferred; prior supervisory or lead experience a plus

Why This Role

Real ownership of the guest experience and day-to-day operations
Supportive team and a beautiful, established spa in Kennebunk
Room to grow with the business
Competitive hourly pay

If you want to manage a salon—not just answer the phone—apply and join The Nail Spa by Thao.

The Nail Spa by Thao

About The Nail Spa by Thao

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Jobs at The Nail Spa by Thao

Nail Salon Manager