Front Desk Manager at

Job Description

We are a wellness inspired nail care brand in NYC. We are looking for amazing team members to join our Front Desk Manager team to promote wellness experience and maintain a happy working environment. Your work will be a key to us.

Main Responsibilities

Maintaining a balanced and efficient appointment schedule for all technicians
Introduce our products to the clients and maintain a good relationship with clients
Providing friendly and personalized service for guests
Troubleshooting all in-salon issues (from toilet clogging to internet failure)
Opening and/or closing of the facility
Maintaining cash till as well as tipping out employees at the end of the evening
Resolving conflicts between employees and guests
Providing insight on salon needs and employees' performance to upper management

Required Skills

Extremely good communicator
Patient problem solver
Organized and efficient with daily tasks
Friendly and personable — anticipates the needs of others
A quick learner with schedule management experience
Knowledge of booking systems (i.e. Booker) is a plus
Salon experience is a plus
Customer service: 2 years (Preferred)

Sundays Studio

About Sundays Studio

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Jobs at Sundays Studio

Front Desk Manager