Front Desk Administrator / Receptionist at

Job Description

A luxury beauty and aesthetic clinic in Brooklyn is seeking a polished, warm, professional, and hospitality-driven Front Desk Administrator / Receptionist. This position is responsible for creating an exceptional first and last impression for every client.

Responsibilities

Welcome clients warmly and professionally upon arrival
Assist clients with beverages, comfort, and overall experience
Manage scheduling and appointment coordination
Answer calls, emails, texts, and inquiries
Support client check-in and check-out processes
Maintain cleanliness and presentation of reception and waiting areas
Coordinate communication between clients and providers
Support client follow-up and retention efforts
Assist with daily administrative and operational tasks

Additional Responsibilities During Launch & Startup Phase

The clinic is currently in its launch and growth phase. Team members are expected to contribute to the overall success of the clinic beyond their primary responsibilities.

Assist with clinic setup and preparation
Support inventory organization, ordering, and restocking
Assist with beverages and hospitality services
Assist with laundry, linens, towels, and clinic upkeep
Maintain cleanliness and presentation of shared spaces
Support office supplies and operational materials
Assist with events, marketing initiatives, and launch projects
Help maintain luxury service standards throughout the clinic

Additional Duties

The Front Desk Administrator is expected to serve as the first and last impression of the clinic and play a central role in delivering an elevated hospitality experience. Additional duties may be assigned based on business needs and operational requirements.

MedSpa

About MedSpa

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Jobs at MedSpa

Front Desk Receptionist