Front Desk & Wellness Associate at Acupuncture Connections + Restore Lab

Location: Framingham, MA

Work Location: In person

Schedule

Part-time (flexible)

Evenings and/or Saturdays required

Compensation & Perks

Pay: $21.00 - $23.00 per hour

Competitive hourly pay
Access to Restore Lab services
Discounts on acupuncture and massage
Employee discount
Opportunity for growth within the clinic

About Us

Acupuncture Connections and Restore Lab are wellness-focused spaces dedicated to helping people reduce pain, improve recovery, and support long-term health and longevity. We combine acupuncture with modern recovery therapies to help you move better, feel better, and stay well over time.

About the Job

This is not just a front desk position. You will play a key role in creating a smooth and welcoming patient experience, supporting daily clinic operations, helping patients understand and utilize our wellness services, and contributing to overall clinic performance by helping maintain patient engagement and education.

Who This Is For

If you're someone who:

Enjoys helping people feel better
Takes pride in being organized and reliable
Likes working in a fast-paced, team-oriented environment
Is comfortable educating and guiding patients toward services that support their care
Is proactive and takes initiative to help grow and improve the business

If you are looking for a low-responsibility or passive role, this is not the right fit.

Responsibilities

Front Desk

Greet and check in patients with professionalism and warmth
Manage scheduling and patient flow (Jane app)
Handle phones, texts, and emails promptly
Maintain organization and efficiency at the front desk

Wellness Associate

Guide patients through recovery therapies
Educate patients on services and benefits
Support utilization of services
Ensure rooms and equipment are clean, organized, and ready

What We're Looking For

Strong communication and people skills
Highly organized and reliable
Ability to multitask and stay composed in a busy environment
Takes initiative and follows through
Team-oriented with a positive attitude
Shows up consistently
Communicates clearly
Takes accountability
Experience in a medical, wellness, or fitness setting
Customer service or client-facing experience
Interest in health, recovery, or performance

How to Apply

Please send your resume along with a short note telling us why this role interests you, and why you would be a good fit.

Acupuncture Connections

About Acupuncture Connections

Additional Details

Contact

Location

Email Address

Jobs at Acupuncture Connections

Front Desk and Wellness Associate