Learning Center: Applicant Follow Ups

Follow up with applicants directly from your dashboard with only one click.

Tired of reaching out to applicants, just for most of them to ghost you?

We hear you. Our new Applicant Follow Ups feature helps salon owners and hiring managers screen for interest, request next steps, or reduce interview no-shows without ever leaving the Application Review page.

Follow Ups let you send a message to each applicant, either manually or automatically, using a saved template. Messages are emailed from SalonJobs and copied to your business email so you can track replies in your inbox.

Where to find it

Go to the Application Review page in your employer dashboard. The Follow Ups section appears at the top of the page, above your list of applicants.

How to send Follow Ups

You can send follow-up emails in two ways: manually (one by one) or automatically (to all new applicants). Both use the same saved message template.

To send manually
1. In the Follow Ups section, write your message in the text box. The message will start with “Hi [Applicant Name],” automatically.
2. Select Save to store your message.
3. In the applicant table below, select Send next to any applicant you want to follow up with.
4. The button will change to Sent to confirm the email was delivered.

You can only send one follow-up per applicant. There’s no option to send to all applicants at once.

To send automatically
1. Check the box labeled Send automatically after application is submitted.
2. Review and confirm in the pop-up modal.
3. Once enabled, your saved message will be sent to every new applicant as soon as they apply.

You can turn off auto-send at any time by unchecking the box.

What applicants receive

Applicants get an email from SalonJobs that includes:
• Their name
• Your business name
• Your saved message
• A note that replies will go to your business email

Replies will land in your inbox.

How to use it: Kandace’s applicant filter

Kandace, owner of Anita Kurl, uses Follow Ups to screen applicants before interviews. Here’s how her process works:
• She sends a follow-up message with a link to a 5-question Google Form.
• One question asks when the applicant is available for a phone interview.
• Applicants must submit their answers back to the salon within two days.
• Only those who respond with thoughtful answers move forward.

This step helps Kandace identify candidates who are organized, responsive, and genuinely interested, while saving her time by avoiding no-shows.

“The ones who do respond are the ones who really want the job.”

More ways to use Follow Ups

You can use Follow Ups to support many different steps in your hiring process, including:

Send One-by-One
• Requesting availability: “We’d love to set up a quick call. What days work best for you this week?”
• Asking for more info: “Could you send over a few photos of your work or a link to your portfolio?”

Send Automatically
• Explaining next steps: “Thanks for applying. Our process starts with a short phone interview. Be prepared to hear from us if we want to move forward.”

Things to keep in mind

• Follow-up messages must be at least 50 characters, and no more than 3,000 characters.
• You can only save one template at a time.
• You can send a link in a message, but you cannot include images or formatting
• Each application can only receive one follow-up message.
• Include a clear call to action (like asking for availability or documents).
• Set a deadline when appropriate to encourage timely