Front Desk & Client Relations at Atelier Couture / Helena Magdalena

About the Role

We are looking for a front desk team member to join our studio in Williamsburg, Brooklyn. The role is shared between Atelier Couture, a premium tailoring and alterations studio, and Helena Magdalena, a fashion brand operating within the same space.

This is a client-facing position requiring strong communication skills, attention to detail, and the ability to manage multiple tasks in a calm, organized manner.

Responsibilities

• Open and close the studio
• Greet clients and manage in-person interactions
• Handle client communications (phone, email, in-person)
• Manage alteration orders and ensure deadlines are met
• Maintain a clean, organized studio environment
• Support sales for Helena Magdalena (bonus on sales)

What We're Looking For

• Professional, warm, and composed in client-facing situations
• Organized and reliable with strong follow-through
• Comfortable in a fashion or retail environment
• Interest in tailoring, fashion, or luxury services a plus

Details

• Location: Williamsburg, Brooklyn
• Rate: $25-$30/hour
• Part-time or full-time available
• Start date: Immediate
• Work Location: In person

Benefits

• Employee discount
• Flexible schedule
• Professional development assistance