Salon Operations Coordinator

Lola Hair Studio is focused on bringing our guests the best of the best. Providing luxury services and products, your appointment will be customized to suit you perfectly. Your appointment will begin with an in-depth consultation about your cut, color or texture service and completed with everything you need to achieve your look at home. We are hair obsessed and passionate about our services. We hope you enjoy your visit.

Join Our Team at Lola Hair Studio: A Pathway to Leadership

Are you an adept leader with a proficiency in orchestrating both team dynamics and beauty management, aspiring for a role that transcends conventional job expectations? Lola Hair Studio presents a distinguished career prospect, extending far beyond routine management tasks. We are in search of an individual who not only thrives in cultivating outstanding client engagements and maintaining operational superiority but is also prepared to evolve alongside our company, with a potential pathway to ascend into the Operations Manager position.

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As our Salon Coordinator, you're the heartbeat of our operations. You will:

Elevate Team Performance: Guide and nurture our team, fostering an environment where everyone can thrive and grow.

• Team Development - work with Education Director to help team reach goals
• Create and Facilitate Staff Meetings
• Manage team huddles and improve salon communication

Boost Salon Growth: Drive improvement in service and retail sales, productivity, and client retention.

• Elevate Team Service and Retail Sales
• KPI performance including productivity, new and repeat retention, pre-booking and time standards
• Assist CEO with budgeting, reducing expenses

Streamline Operations: Ensure daily operations are being followed and improved

• Oversee salon cleanliness and safety
• Oversee/Support Guest Care Team
• Create, document and communicate systems

Lead with Excellence: Work alongside leadership tea to constantly enhance salon operations and team empowerment

• Attend all leadership education on and off-site where applicable
• Lead weekly leadership meetings
• Role model for the team

Hiring and Recruiting

• Assist and work with CEO to hire and recruit new employees
• Manage Job Postings, Job Descriptions and Leads to ensure current

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Who You Are:

• You have 3+ years in guest services or hospitality and salon/spa administration.
• A natural leader who excels in customer service and team development.
• Fashion-forward, motivated, and a multitasker.
• Committed to beauty and excellence with a 'no excuses' attitude.
• Available for flexible scheduling, including evenings and three Saturdays a month.

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